Privacy Policy
At Soft Repairs, your trust means everything to us. When you visit our website or use our digital services, including mobile apps, financial planning tools, HR and e-learning platforms, CRM systems, marketing technologies, and supply chain or asset management solutions, we’re committed to keeping your personal information safe and secure.
What Information We Collect
When you interact with us, either by filling out forms, requesting demos, or browsing our site, we collect two main types of data:
- Personal information: This includes your name, email address, company details, and any other info you voluntarily provide when contacting us or signing up for services.
- Technical data: We gather device information such as your browser type, IP address, pages you visit, and how you navigate our site. This helps us understand usage patterns and improve your experience.
How We Use Your Information
Your data is valuable and treated with care. We use it primarily to:
- Respond to your inquiries and fulfill your requests (like demo sign-ups or customer support).
- Provide you with updates, product news, and marketing content—but only if you’ve opted in. You can unsubscribe anytime.
- Improve our services, tailor content, and personalize your experience on our platforms.
- Share with trusted partners, such as hosting providers or analytics services, but only when necessary. We never sell your personal data to third parties for marketing.
Cookies and Tracking Technologies
Our website uses cookies and similar tools to make your visits smoother and more customized. Cookies help us:
- Remember your preferences and login info.
- Understand which parts of our site are most useful to users like you.
- Deliver relevant marketing messages where appropriate.
You’re in control—most browsers allow you to disable or delete cookies if you prefer.
How We Protect Your Data
Protecting your personal information is not just a policy; it’s part of who we are. We take several steps to keep your data safe:
- Using encryption to secure data transmissions.
- Limiting employee access to only what’s necessary.
- Regularly train our team on privacy best practices.
- Monitoring our systems to quickly detect any unusual activity.
In the unlikely event of a data breach, we’ll notify you promptly and take all required steps under applicable laws.
Your Rights Regarding Your Data
We believe in transparency and giving you control. Depending on your location, you have rights under laws like GDPR and CCPA, including:
- The right to access the personal data we hold about you.
- The ability to correct any inaccuracies in your information.
- The right to request deletion of your data.
- The option to restrict or object to certain processing activities.
If you want to exercise any of these rights, just reach out to us, and we’ll assist promptly.
International Data Transfers
Sometimes, your information may be processed or stored outside your country. When that happens, we ensure that all data transfers comply with local laws and international privacy standards, including GDPR and CCPA protections.
Updates to This Policy
We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. Whenever that happens, we’ll post the latest version here and update the “last modified” date so you always know which version is current.
Contact Us
Questions? Concerns? Want to exercise your privacy rights? Email us anytime at info@softrepairs.us. We’re here to help and committed to supporting your privacy.